The channel manager built for concierge companies and property managers

Set a base rate and apply adjustments per booking platform. Seasons, weekends, local events, minimum stay requirements: all your pricing rules centralised and applied automatically.

• Rate differentiation & price parity per platform
• Differentiated cancellation policies per channel
• Allowed check-in days and min/max stay per period
• Base rate + season / weekend / event adjustments

All your Airbnb and Booking.com conversations synced in real time in a single inbox. Pre-approve, accept, decline or send an Airbnb special offer without leaving the Channel Manager. AI translates messages and helps you draft personalised replies in seconds.

• Airbnb & Booking.com messaging synced in real time
• Pre-approval, acceptance, decline & Airbnb special offer
• Automatic guest message translation
• AI-assisted replies hosted in our Paris offices

Invoices generated automatically for every confirmed reservation, with sequential numbering and supplementary charges (repairs, additional services). The invoicing tool works like Excel: build your own formulas from reservation data or custom values to calculate tourist tax, commissions or any other amount to the penny. Sent to the owner in one click and marked paid upon settlement.

• Excel-like formula engine on reservation data
• Exact tourist tax & commission calculation
• Add supplementary charges to invoices (repairs, services)
• Generate, send to owner & track payment

Each owner accesses a dedicated online portal and can, depending on permissions granted by the concierge company, manage their rates, block dates, check revenue, download invoices, track guest reviews and receive fully customisable reports.

• Secure online owner portal
• Rate and availability management (if authorised)
• Upcoming revenue tracking & invoice download
• Fully customisable reports & guest review tracking

Create powerful automation rules based on dozens of combinable conditions: send a message 30 days before check-in, filter by property or platform, trigger an action only if the online check-in is completed. Your workflows run on their own, with no manual intervention.

• Scheduled message sending (X days before/after check-in)
• Advanced conditions: property, platform, check-in status…
• Precise comparisons: equals, between, contains, yes/no…
• Multi-condition triggers chained automatically

Create bespoke exports and schedule their automatic delivery at your chosen frequency: every morning at 8am for upcoming reservations, the day before for tomorrow's cleaning schedule, or a monthly revenue summary for your financial analyst. Each report, to the right person, at the right time.

• Multi-tab XLS exports with customisable columns
• Automated scheduled delivery (time, frequency, recipient)
• Cleaning schedule, upcoming reservations, revenue recap…
• Cross-filters by property, owner or period

Coordinate your cleaning teams, track guest reviews and respond to feedback directly from the Channel Manager. All post-stay operations and field coordination centralised in one place.

• Real-time cleaning assignment and tracking
• Automatic Airbnb & Booking.com review import
• Respond to guest reviews from the Channel Manager
• Review tracking and rating alerts

Online Check-in — guest portal

Our online check-in solution integrates seamlessly with the Channel Manager. Customisable form, ID collection, electronic signature, security deposit and automatic access delivery based on check-in status.

• Fully customisable form and contract
• ID collection + electronic signature
• Integrated online security deposit
• Automatic access codes sent upon check-in

Direct Bookings — Optional extension

Direct Bookings gives you your own booking website — fully branded, with your rates, synced in seconds with all your platforms. Zero commission. Zero dependency.

• Your own branded booking website
• Rates synced with your platforms
• Zero commission on direct reservations
• Total independence from OTAs